Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Customer Information (Online Orders & App Use):

• Full Name
• Email Address
• Phone Number
• Delivery/Billing Address
• Order History
• Payment Details (processed via Stripe)
• Account Login Credentials (if you create an account)
• IP Address, Browser Type, Device Info
• Location Data (if you allow it)

B. Job Applicants (Hiring Forms):

• Name
• Phone Number
• Email Address
• Position Applied For
• Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Process your orders and payments securely
• Communicate with you about orders, promotions, or account updates
• Send SMS or email marketing offers (only with your consent)
• Improve our website and customer experience
• Personalize your online ordering experience
• Contact you about job applications
• Ensure fraud prevention and secure transactions

3. Sharing Your Information

We may share your information with:

• Payment processors like Stripe
• Delivery and logistics partners (e.g., DoorDash, Uber Eats, etc.)
• Third-party marketing services (e.g., Meta/Facebook, SMS/email tools)
• Service providers helping us with analytics, website hosting, or mobile app features

We do not sell your personal information.

4. Marketing & Communication Preferences

You may receive promotions via email or SMS if you opt in. You can opt out at any time:

• Click “unsubscribe” in any email
• Reply “STOP” to any promotional text
• Or contact us at www.krispysfishandchicken.com

5. Cookies & Tracking Technologies

We use cookies, Meta Pixel, Google Analytics, and Google Ads to:

• Analyze website traffic and user behavior
• Improve our advertising and social media reach
• Show our ads to people who have visited our website or ordering site (remarketing)
• Personalize your browsing experience

We use Google Ads remarketing. Third-party vendors, including Google, use cookies to show our ads on sites across the internet based on your past visits to our website and ordering site.

You can opt out of Google’s use of cookies for personalized advertising at myadcenter.google.com, or opt out of many third-party vendors’ cookies at optout.aboutads.info.

You can adjust your cookie settings via your browser at any time.

6. Account Access & Security

If you create an account on our site or app:

• You are responsible for maintaining the confidentiality of your login information
• We use secure technologies to protect your personal and payment information
• We recommend using a strong password and logging out after use

7. Data Retention

We retain customer and applicant data only as long as necessary for business, legal, or hiring purposes. You may request to access, update, or delete your data at any time.

8. Children’s Privacy

We do not knowingly collect data from children.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Withdraw consent for marketing

To make any of these requests, visit our contact page.

10. Facebook Compliance

When submitting your information through Facebook (such as job applications or lead forms), we comply with Meta’s privacy policy standards. Your information will only be used for the purpose you consented to.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes. Please check back regularly for updates.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us here. To access, correct or delete information we hold about you, call 414-800-7600 or write to us at the address below:

4103 W Capitol Dr, Milwaukee, WI 53216
414-800-7600
Contact page